Goodwill Industries-Knoxville Website Privacy Policy

This statement discloses the privacy practices for the website of Goodwill Industries-Knoxville, Inc. 

Goodwill Industries-Knoxville recognizes the importance of protecting information we may collect from visitors to our site. Our policy is to use the information we acquire from visitors to our site for internal purposes only, and we maintain appropriate security measures to keep this information private. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Users can visit the site without revealing any information about themselves. If one chooses to give us personal information via the internet for the purposes of correspondence, then it is our intent to let you know how we will use such information. If users tell us that they do not wish to have this information used as a basis for further contact, we will respect those wishes.

Information Collection and Use

Goodwill Industries-Knoxville is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Goodwill Industries collects information from our users at several different points on our web site.

Web Statistics

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use for reporting and sponsorship purposes.


We may share aggregated demographic information with our partners, sponsors, and donors. This is not linked to any personal information that can identify any individual person.


This web site contains links to other sites. Please be aware that Goodwill Industries does not claim any responsibility for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.


Occasionally, our site requests information from users via web surveys. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include demographic data, shopping and donation trends, email address, etc. Survey results will be used for purposes of monitoring or improving the use and satisfaction of this site or our services.


Our users are given the opportunity to “opt in” to digital newsletters. To unsubscribe from mailings, please select the unsubscribe button on the email. At any time, users can contact or call 865.588.8567 to request or change personal information that has been collected.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

User Agreement

If you have any questions about this User Agreement, contact Goodwill Industries-Knoxville. If you do not agree with these terms of this User Agreement, you may not use the site. Goodwill reserves the right to change this User Agreement at any time without notice.