About GoodTech

Explore technology and enhance your career opportunities. Update your digital skills to prepare for a career opportunity in the TECH industry.

Class Dates:

July 22 - Sept. 4

Sept. 9 - Oct. 23

Oct. 28 - Dec. 13

  • Office Administration

  • Office Management

  • Call Center Representative

  • Computer User Support Specialist

  • Other Technical Positions

Join a multidimensional training designed to bridge the gap between job seekers and employers. Classes can be entry point for those wishing to further their education or as a stand alone option to help you obtain immediate employment.

  • Entry Level: This course prepares students to work in the fields of Office Administration or Call Center Customer Service Representative. Gain in demand skills required for office environment such as active listening, problem solving, and critical skills. Certifications you can obtain include: Northstar Certifications in Basic Computer Skills; Internet Basics; email usage; Windows 10; Social Media; Information Literacy; Microsoft Word; Excel and PowerPoint.

  • Advanced Level: This course is recommended for participants who want to prepare for more technical careers such as a Computer Support Specialist.

Funding options may be available; please contact our program manager for more information at 865.588.8567.

Goodwill Industries – Knoxville, Inc. is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission. In order to view detailed job placement and graduation information on the programs offered Goodwill Industries – Knoxville, Inc., please visit https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/authorized-institutions-and-data.html.

Disclosure on the transferability of credits

Classes are held at 5307 Kingston Pike, Knoxville, TN 37919

KAT - Kingston Pike Bus Route