How Goodwill Works
Goodwill Industries-Knoxville's mission is to provide vocational services and employment opportunities for individuals with barriers to employment. We are able to achieve our mission with the support of our community.
Donate - Donations help people and the environment! Clothing, furniture and household goods like books, toys and dishes stay in use and out of the landfill.
Shop - Donated items are sorted and processed for resale in Goodwill retail stores, which provides an affordable shopping alternative for the community.
Train - Profits from the sale of donated items go directly into Goodwill vocational training programs and employment services.
Work - When given the proper training and counseling, individuals are able to overcome their barriers to employment to obtain and maintain meaningful employment and are able to contribute to their community.
In 2017, Goodwill Industries-Knoxville served nearly 3,000 individuals through our job training a. We operate 28 stores in 15 counties, which fund our five Employment Training and Rehabilitation Centers.
Goodwill agencies around the country serve more than 2.4 million people each year.
Goodwill Works: Success Stories
The CNA program at Goodwill is one of our most popular programs. In celebration of National Goodwill Week, check out what our most recent graduates have to say about their experience.
For National Goodwill we’re celebrating the success of our program participants; check out how Jesse had grown and moved on to the next chapter in his life.
It’s National Goodwill Week; let’s celebrate the successes of our amazing program participants! Anjanette, a mother of two, is on that road to success with the help of Goodwill’s SPACE program.
It’s National Goodwill Week and to celebrate we’re spotlighting several of our program participants: Sarah is living her dream job in the medical field. Find out how Sarah got the certification and support she needed to get to work!
For National Goodwill Week we’re highlighting several of our successful and amazing program participants. Heather is feeling great about her new job at a local retail boutique. Check out her story!
On April 11, we celebrated determination, perseverance and success at the 47th Annual Goodwill Awards. Meet the 2017 Goodwill Award winners!
Jillian is starting her medical career for free thanks to Goodwill's partnership with the SNAP Employment and Training Program!
Clair is well on her way to a great career thanks to the support she received at Goodwill. Find out how she made Goodwill work for her, and how you can do the same!
Charisse has been a caregiver her whole life, but without a certification, she didn't feel like she was living up to her potential.
After experiencing complications during brain surgery, Jennifer had to take a multi-year break from working while she regained some basic skills. When she decided she was ready to enter the workforce again, she came to Goodwill to find the support she needed.