How Goodwill Works
Goodwill Industries-Knoxville's mission is to provide vocational services and employment opportunities for individuals with barriers to employment. We are able to achieve our mission with the support of our community.
Donate - Donations help people and the environment! Clothing, furniture and household goods like books, toys and dishes stay in use and out of the landfill.
Shop - Donated items are sorted and processed for resale in Goodwill retail stores, which provides an affordable shopping alternative for the community.
Train - Profits from the sale of donated items go directly into Goodwill vocational training programs and employment services.
Work - When given the proper training and counseling, individuals are able to overcome their barriers to employment to obtain and maintain meaningful employment and are able to contribute to their community.
Goodwill Industries-Knoxville serves over 3,750 clients annually. We operate 28 stores in 15 counties, which fund our five Employment Training and Rehabilitation Centers.
Goodwill agencies around the country serve more than 2.4 million people each year.
Goodwill Works: Success Stories
Jillian is starting her medical career for free thanks to Goodwill's partnership with the SNAP Employment and Training Program!
Clair is well on her way to a great career thanks to the support she received at Goodwill. Find out how she made Goodwill work for her, and how you can do the same!
Charisse has been a caregiver her whole life, but without a certification, she didn't feel like she was living up to her potential.
After experiencing complications during brain surgery, Jennifer had to take a multi-year break from working while she regained some basic skills. When she decided she was ready to enter the workforce again, she came to Goodwill to find the support she needed.
Goodwill’s clients come from all walks of life. Some have never worked before, or have never developed the specific skills they need to enter the workplace. Others, like Linda Kupferer, find themselves needing support later in life due to an accident or injury.
When Caleb found himself homeless and jobless, he decided to make a change with the help of Goodwill.
May 8-12th, we celebrated National Goodwill Week. And, boy, did we celebrate! In case you missed it, check out our recap of the jam-packed week!
When you're out of the work force for an extended period of time, getting a job can be a daunting task. Becky came to Goodwill for the support she needed to find the job.
Martha's world flipped upside down when she lost her job of seven years. Fortunately, Martha and her husband found ways to keep moving forward.
Alisha came to Goodwill after an injury left her without work. She had to start fresh and rebuild a different set of work skills. Now, she's almost ready to land a new job and get back to work!