How Goodwill Works
Goodwill Industries-Knoxville's mission is to provide vocational services and employment opportunities for individuals with barriers to employment. We are able to achieve our mission with the support of our community.
Donate - Donations help people and the environment! Clothing, furniture and household goods like books, toys and dishes stay in use and out of the landfill.
Shop - Donated items are sorted and processed for resale in Goodwill retail stores, which provides an affordable shopping alternative for the community.
Train - Profits from the sale of donated items go directly into Goodwill vocational training programs and employment services.
Work - When given the proper training and counseling, individuals are able to overcome their barriers to employment to obtain and maintain meaningful employment and are able to contribute to their community.
Goodwill Industries-Knoxville serves over 3,750 clients annually. We operate 28 stores in 15 counties, which fund our five Employment Training and Rehabilitation Centers.
Goodwill agencies around the country serve more than 2.4 million people each year.
Goodwill Works: Success Stories
Goodwill’s clients come from all walks of life. Some have never worked before, or have never developed the specific skills they need to enter the workplace. Others, like Linda Kupferer, find themselves needing support later in life due to an accident or injury.
When Caleb found himself homeless and jobless, he decided to make a change with the help of Goodwill.
May 8-12th, we celebrated National Goodwill Week. And, boy, did we celebrate! In case you missed it, check out our recap of the jam-packed week!
When you're out of the work force for an extended period of time, getting a job can be a daunting task. Becky came to Goodwill for the support she needed to find the job.
Martha's world flipped upside down when she lost her job of seven years. Fortunately, Martha and her husband found ways to keep moving forward.
Alisha came to Goodwill after an injury left her without work. She had to start fresh and rebuild a different set of work skills. Now, she's almost ready to land a new job and get back to work!
Tavi came to Goodwill so she could get some help finding a job. Now, she loves where she works and says she had a great time in Goodwill's training programs.
We recognized eight amazing individuals and organizations who showed outstanding dedication and commitment throughout 2016. Meet our award winners!
When she woke up that November morning and saw the news reports, Chassi Mills was worried for her job. As one of the newest staff members at Westgate Resorts in Gatlinburg, she was sure that she had lost her job in the wildfire. Her job that she had worked so hard to get.
At Goodwill, we rely on businesses in our community to hire our clients. Meet Carmen, one manager who shows that she cares!